TRUE NORTH
HOME COMFORT

Why True North in Arundel

A local company for local homes

Arundel is a York County community of about 4,599 residents. Small rural town between Kennebunk and Biddeford. Mostly single-family homes on larger lots. We're a local plumbing, heating, and cooling company based in Maine, and Arundel is on our regular route. Our technicians answer the phone, show up on time, and do the work right the first time.

We size every system for the actual house. Before we price a heat pump install, we run a Manual J load calculation. Before we replace a boiler, we check the draft and the zoning. Before we touch a plumbing repair, we find the root cause so the fix lasts.

The climate in Arundel is part of every sizing decision we make. Maine winters hit hard and summers are short but humid, and the equipment we pick for Arundel reflects both. When your heat goes out at 2 AM in January, we pick up the phone. When you need a quote on a Saturday, we get back to you Monday morning, not a week later. That's what local means to us in Arundel.

Local Knowledge

We know Arundel

Landmarks

Maine Classic Car Museum · Arundel Antiques · Arundel Historical Society Museum · Raptor Falls Mini Golf & Ice Cream · Edwin L. Smith Trailhead

Common Questions

About Serving Arundel

Do you actually service Arundel, or is it just on the website?
We actually service Arundel. It's part of our regular route in York County. We schedule non-emergency jobs in Arundel every week and we dispatch emergency calls around the clock.
How fast can you get to Arundel for an emergency?
For no-heat and no-water emergencies in Arundel, we dispatch the next available licensed technician. Response time depends on the time of day and where our nearest truck is, but we aim for under 90 minutes on weekday emergencies and we answer the phone at 2 AM.
Do you handle heat pump rebate paperwork for Arundel homeowners?
Yes. We're a registered Efficiency Maine vendor, which means Arundel homeowners who install a qualifying heat pump with us get up to $9,000 back. We verify your income tier, confirm the equipment is on the rebate-eligible list, and submit the claim form inside the six-month window. You sign, we file, Efficiency Maine mails you a check.
What's the most common problem you see in Arundel homes?
It depends on the age of the housing stock, but the big three we see across York County are: aging oil boilers past their efficient life, one-pipe steam systems that nobody wants to touch, and plumbing in older basements that's been patched instead of replaced. We handle all three. We'll tell you straight whether to repair, replace, or wait.
Do you offer maintenance plans for Arundel homeowners?
Yes. Our annual maintenance plans cover seasonal tune-ups on your heating and cooling, priority scheduling during peak season, and a discount on any repair work. They pay for themselves on most systems within the first year because the tune-ups catch the expensive problems early.
Why should I call True North in Arundel instead of a bigger company?
A local phone that a local person answers. A technician who's been to Arundel before. Manual J load calculations on every install instead of rough guesses. Efficiency Maine rebate paperwork filed for you. No upsells to services you don't need. That's the pitch. The rest of it, you'll see on the first visit to your Arundel home.